Category: Service Notes

Checking Email Service Issue

An issue has been identified that is causing intermittent login issues to client email accounts.   Update as of 11:58 am on 6/27/2015 It looks as if the fix implemented by the software development team didn’t get saved properly, so

Shellshock and DP Hosting

Many on the internet are scrambling to find out what has been affected by the Shellshock vulnerability.  Also known as the “Bash Bug” this vulnerability is very similar to the Heartbleed bug that circulated back in April of this year

Outage Report, Swan – 6/12/2014

On Thursday, June 12, 2014 at approximately 1:30 pm, clients located on the Swan virtual server became unresponsive.  After a brief investigation, the cause appeared to be related to failing hardware of the host server (identified as TX113).  When this

Heartbleed and DP Hosting

If you heard the big news today regarding the SSL vulnerability Heartbleed and you are currently hosting your site with us, you do not need to be concerned. Heartbleed is an internet vulnerability that attackers can use to capture secure traffic

Backup Issue Discovered, Resolved

We have been noticing that backups appear to be taking an inordinate amount of time to complete, causing the backup process to run during peak usage times and slowing server response time. We have identified the problem and corrected a